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TN Department of Human Services


Welcome to TIPS

Tennessee Information Payment System




DHS Food Program (615) 313-4749 


Password Policy

  • Security policy requires that a password:

    • is case sensitive
    • be nine (9) to twelve (12) characters in length
    • must contain at least one (1) numeric character
    • must contain at least one (1) special character

  • The first time you log into the system, please use the username and password that was provided to you.  Upon a successful login, you will be required to change your password.  Passwords must adhere to the policy outlined above.

  • If you have forgotten/lost your user ID or password, please contact us at 615-313-4749.

Notice of Non-Discrimination

  • In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. 

    Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.  Additionally, program information may be made available in languages other than English.

    To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: How to File a Complaint, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992.  Submit your completed form or letter to USDA by:

    (1)        mail: U.S. Department of Agriculture

                        Office of the Assistant Secretary for Civil Rights

                        1400 Independence Avenue, SW

                       Washington, D.C. 20250-9410;

    (2)        fax: (202) 690-7442; or

    (3)        email: [email protected].

    This institution is an equal opportunity provider.